If you have an RF401/RF401A/RF407/RF411A/RF412/RF427 network that has been working reliably for months and then suddenly fails with intermittent data collection, the site hasn’t changed, and there hasn’t been any new construction in the area, the issue may be caused by a piece of new equipment that was installed on the job site during the COVID-19 pandemic.
Because of the COVID-19 pandemic, some job sites implemented badge sensor technology for contact tracing and social distancing. Often, these devices operate on Wi-Fi or Bluetooth, but some of them operate in the 900 MHz range, which is used by our spread-spectrum radios and can, therefore, cause interference. Fortunately, you can resolve this issue using radio channel masking.
The following outlines the steps that were taken to correct this issue in one specific example:
For more detailed information about using radio channel masking, refer to your spread-spectrum radio manual. For example, the RF407-Series manual has a section devoted to this topic.